CX Surveys
The Digital Banker offers tailored consumer and business surveys for financial institutions to gauge client experience, satisfaction and recommendation across institutions, products and channels. Our bespoke consumer insights surveys capture and decode customer experience patterns across B2B and B2C markets facilitating your institution’s customer acquisition, retention and growth objectives.
These are contextualised with market trends and developments, market sizing and competitor analysis. Both quantitative and qualitative approaches can be considered based on research priorities.
Get in touch with our Research Team for any enquiries. Download Media Kit.