[WEBINAR] Fireside Chat: Defending Consumers against Scam Attacks with Advanced Analytics

Date: 30 August 2023
Time: 10:30 AM SGT
Format: Online/Webinar

The financial services industry continues to play catch-up to fraudsters that are constantly seeking new ways of exploiting potential vulnerabilities in the defences of institutions leaving all stakeholders exposed. As the banking landscape undergoes strategic digital acceleration, the threat landscape has also evolved, making conventional approaches to detection and mitigation of fraud – particularly scams, simply inadequate. Understanding the nature of this new source of risk and formulating a response is needed.

Clearly, banks are hard pressed to respond to these challenges quickly and effectively as real-time fraud capabilities require tighter data integration and use of in-memory processing. Minimising false positives by profiling behaviours across each transaction points and deploying effective machine learning algorithms will be essential for financial institutions in optimising customer experience, while also empowering their risk control systems.

By having the capacity to maintain robust real-time fraud detection, banks can stay ahead of these malicious bad actors and ensure that both their customers and the institution itself remains insulated from these emerging sources of financial and operational risk.

In this exclusive webinar hosted by The Digital Banker, in partnership with SAS Institute, financial institutions will have the opportunity to identify industry best practices for safeguarding customers from potentially damaging fraudulent scams.

What will you learn in this Fireside Chat?

  • What are the most common types of fraud that individuals and institutions should be aware of?
  • How can individuals and institutions protect themselves from identity theft and online scams?
  • Are there any emerging trends or new forms of fraud that people should be particularly cautious about?
  • How can banks foster collaboration and information sharing within the banking industry to combat fraud effectively?
  • What role does data analytics play in fraud detection and prevention, and how can it be effectively utilized?

Panellists:

Gerard McDonnell
Regional Solution Director, Fraud & Security
SAS Institute

Gerard has over 25 years of experience providing software solutions for fraud and security clients, particularly in the finance sector and governments.

He moved to the Asia region in 2015 having worked with SAS in the Middle East and Africa previously. Whilst with SAS Middle East, he focused on security related projects in the Arabian Gulf, Levant and East Africa.

Since moving to Asia, he has been involved in Fraud and Security related initiatives throughout the region and has gained an enormous insight into the local challenges, trends and best practices.

Prior to joining SAS, Gerard was the regional director for Cross Match Technologies who provide high-security biometric systems for the government, and banking sectors worldwide. Before Cross Match, he managed software business units for Oracle, Sun Microsystems and Novell, specialising in the security space.

He is a Certified Counter Terrorism Practitioner.

Beaver Chua
Head, Group, Anti-Fraud
OCBC Group

Beaver is currently the Head Group Anti-Fraud for OCBC. Prior to his current appointment, he was OCBC’s Head of Group Financial Crime Compliance Singapore and previously held similar roles in Singapore, China and UAE for global banks including HSBC and Citigroup. For his work in the industry, he was conferred as an IBF Fellow in 2016.

Moderator:

Kirk Png
Head, Customer Advisory, Financial Services Industry
SAS Institute

Kirk Png is the Principle Customer Advisory for SAS Singapore. Kirk leads and works with the Financial Services Industry team in Singapore to help banking and insurance customers identify and address a variety of business opportunities and challenges, orchestrate framework, and apply SAS’s solutions to industry domains such as Customer Intelligence, Fraud Management, Anti-Money Laundering, and Risk to combat financial crime, fraud, and risk effectively.

Before joining SAS, Kirk had assumed a lead role in a pre-sales capacity for world-leading companies such as AML Analytics, Silent Eight, LexisNexis Risk, and World-check (A Refinitiv Business) in the area of testing, validating, and implementing automated sanction / PEP screening and transaction monitoring technologies. Kirk has more than 18 years of combined experience working within a vendor space, providing consulting, managing, and implementing international AML and financial crime solutions, including fully integrated compliance KYC solutions for corporate, financial institutions, and Casino firms.

Kirk is a Certified Anti-Money Laundering Specialist (CAMS) and Certified ScrumMaster® (CSM®).

This webinar is held in partnership with:

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