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USAA Teams up With Aflac to Provide New Insurance Options for Members

SAN ANTONIO–(BUSINESS WIRE)–USAA, a leading provider of insurance, banking, and investment and retirement solutions to members of the U.S. military, veterans and their families, is excited to announce a new relationship with Aflac, the leading provider of supplemental insurance in the U.S. This collaboration aims to expand the range of insurance products available to USAA members, offering them greater financial security and peace of mind.

Beginning immediately, USAA members will have access to Aflac’s extensive portfolio of supplemental insurance designed to help cover things that are not part of major health insurance coverage. These plans help complement existing health insurance benefits to help members manage the financial impacts of unexpected health events, such as accidents, illnesses, and hospitalizations. The new offerings include Accident Insurance, Cancer Insurance and Critical Illness Insurance, some with benefits members can only get through USAA.

“We are thrilled to partner with Aflac, a company renowned for its commitment to policyholders and its strong reputation in the supplemental insurance market,” said Brandon Carter, President of USAA Life Insurance Company. “This new relationship reflects our ongoing dedication to providing our members with comprehensive and innovative solutions to meet their financial needs. By offering Aflac’s supplemental insurance products, we are enhancing our members’ ability to protect their families and secure their financial futures.”

“We were pleased to have this opportunity to work with a company that has a long-standing history of excellence in serving military members and their families, something that is very near and dear to our employees, our shareholders, and to myself, as a U.S. Marine Corps veteran,” said Aflac U.S. President Virgil Miller. “By pairing two of the nation’s premier brands, we honor those who serve our country, delivering access to Aflac and USAA products that provide the financial protections and peace of mind that they deserve for their service to our country.”

USAA members will benefit from Aflac’s industry-leading customer service and quick claims payment process, ensuring that they receive timely support when they need it most. With Aflac’s supplemental insurance plans, members can receive cash benefits directly, unless otherwise assigned, helping to cover out-of-pocket expenses that major medical insurance might not cover.

The alliance between USAA and Aflac signifies a shared commitment to enhancing the financial well-being of military families. By combining USAA’s extensive experience and dedication to military members with Aflac’s expertise in supplemental insurance, this collaboration is set to help provide unparalleled value and support to USAA members.

About USAA

Founded in 1922 by a group of military officers, USAA is among the leading providers of insurance, banking, and investment and retirement solutions to more than 13 million members of the U.S. military, veterans who have honorably served and their families. Headquartered in San Antonio, USAA has offices in seven U.S. cities and three overseas locations and employs more than 38,000 people worldwide. Each year, the company contributes to national and local nonprofits in support of military families and communities where employees live and work. For more information about USAA, follow us on Facebook or Twitter (@USAA), or visit usaa.com.

About Aflac Incorporated

Aflac Incorporated (NYSE: AFL), a Fortune 500 company, has helped provide financial protection and peace of mind for more than 68 years to millions of policyholders and customers through its subsidiaries in the U.S. and Japan. In the U.S., Aflac is the No. 1 provider of supplemental health insurance products. In Japan, Aflac Life Insurance Japan is the leading provider of cancer and medical insurance in terms of policies in force. The company takes pride in being there for its policyholders when they need us most, as well as being included in the World’s Most Ethical Companies by Ethisphere for 18 consecutive years (2024), Fortune’s World’s Most Admired Companies for 23 years (2024) and Bloomberg’s Gender-Equality Index for the fourth consecutive year (2023). In addition, the company became a signatory of the Principles for Responsible Investment (PRI) in 2021 and has been included in the Dow Jones Sustainability North America Index (2023) for 10 years. To find out how to get help with expenses health insurance doesn’t cover, get to know us at aflac.com or aflac.com/espanol. Investors may learn more about Aflac Incorporated and its commitment to corporate social responsibility and sustainability at investors.aflac.com under “Sustainability.”

Health Insurance Solutions provided through USAA Life General Agency (LGA) known in CA and NY as USAA Health and Life Insurance Agency, working with select insurance companies to provide products to our members. LGA receives compensation from these companies, based on the total quantity and quality of insurance coverage purchased. Plans are not available in all states. Coverage is underwritten by the respective insurance company. Each company has sole financial responsibility for its products.

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