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The Bank In Your Pocket – An Interview with Gan Pai Li of Alliance Bank Malaysia Berhad

Just recently, Alliance Bank Malaysia Berhad received the award, Excellence in Omni-Channel Customer Experience, at the Digital CX Awards 2021 organised by The Digital Banker. The Digital CX Summit &…

RISE – An Exclusive Briefing of the 2021 Digital CX Awards Winners

In the backdrop of overwhelming adoption of digital-led initiatives by both – financial service providers and customers, the need to understand how best to meet customers halfway emerged as one…

HSBC Malaysia: Exemplifying sustainable banking that makes a difference

Many high-flying organisations recognise that economic growth must be sustainable to achieve long-term success. Sustainability is no longer just a buzzword. It is a core strategy to attain financial performance…

HSBC Bank Canada: Serving as a compass in managing customers’ wealth

Picture an ideal investment robo-advisor and these things would probably come to mind: provides easy-to-understand content, unbiased investment advice, cost-effective solutions, ongoing support, ease of use and ability to manage…

IDFC puts customers first with a digital-led approach to wealth management

IDFC First Bank prides itself for being a new-age bank with an in-depth focus on digital banking solutions, an assertion that any industry observer will find hard to dispute. IDFC’s…

AFFINBANK: An Innovative Colony Enabling SMEs to Fly High

Entrepreneurs are the backbone of a growing economy – and Affin Bank Berhad  (AFFINBANK) makes this a meaningful journey for them. The AFFIN Bank Group is  a financial services conglomerate…

AFFINBANK An Innovative Colony Enabling SMEs to Fly High
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    The Digital Banker Summit

    Moving on from FTX: is 2023 the year of CBDCs?
    • Decoupling with China and the emerging global economic order
    • Turbocharging innovation through DeFi
    • Digital Ecosystems and Platformisation in Retail Finance
    • BNPL and Digital Payments: Prospects and Challenges
    • The evolution of risk and role of the CRO
    • Data as the new oil to fuel growth (from a banking context)
    • Private wealth and philanthropy
    • The winners and losers in the race of global fintech
    • Reimagining Banking in the Metaverse
    • Sustainable Finance – Approaching Net Zero and Beyond
    • Global Banking Outlook 2024

    Indonesia, Jakarta

    • Core modernisation as a catalyst for unlocking new growth
    • Combatting the super app through platformisation
    • Building future-ready infrastructure with the highest standards of security and protection
    • Open banking, third-party API integration and pioneering microservices for a unified mobile experience

    Thailand, Bangkok

    • How can banks maintain their competitive position through platformisation, BaaS and embedded finance?
    • Operating in the era of digital currencies and new payment schemes
    • Cloud migration and enabling the digital experience that customers desire
    • Developing new customer engagement models with the advent of the Metaverse

    Philippines, Manila

    • Leveraging analytics and alternative data sources to drive financial inclusion
    • Mitigating emerging sources of risk emanating from new technologies
    • How can banks unlock value through a modern and agile platform?
    • Leading innovation through shift in mindset to embrace Web 3.0 driven opportunities

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                  The world’s preeminent Private Banks and Wealth Managers are demonstrating a committed drive in innovation, advisory, new products and services to meet the sophisticated needs of their clients.

                  COVID-19
                  Amid economic activity revival on the back of the Covid-19 vaccine program, organisations moving from business continuity plans to stable working environments, together with the slightest improvement in unemployment numbers, forced the world to adjust to new realities. Coming to terms with the “new normal”, global investors are now on the look-out for attractive and stable investment opportunities.

                  Needs of Private Wealth customers and families worldwide have drastically changed due to the pandemic and banks have had to accelerate efforts to deploy a multi-channel service strategy and safeguard clients’ businesses and wealth against negative impacts of economic uncertainly.

                  The Global Private Banking Innovation Awards will recognise the world’s best private banks, wealth managers and asset managers that are championing innovation across advisory, service, products, customer experience and more.

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