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dcx 2020

KASIKORNBANK: Leading the Way for CX in a Digital Ecosystem

Built on the foundation of ‘Bank of Sustainability’, KASIKORNBANK (referred to as KBank or the bank) delivers products and services to its clients and customers keeping in mind its core…

Taishin Bank: Reimagining CX With State-of-the-Art Digital Offering and Wealth Management Services

One of the countries which repeatedly finds itself a spot in the top 10, in the wealth index in Asia, is Taiwan. While this may come as a surprise to…

Taishin Bank: Reimagining CX With State-of-the-Art Digital Offering

Standard Chartered Korea’s ‘Leapfrog’ amongst the Best of the Best

Over the past year, the Standard Chartered Korea digital team and group team have worked tirelessly in developing an all new and next-generation mobile app – one it can be…

Standard Chartered Korea’s ‘Leapfrog’ amongst the Best of the Best

Standard Chartered Private Bank: Ushering Digital Transformation in Private Banking

Transforming banking experience for private bank clients is easier said than done – but with Standard Chartered Private Bank, consider the matter resolved. Being one of the most innovative and…

Standard Chartered Private Bank Ushering Digital Transformation in Private Banking

NETS: Innovating Through Consumer-Centric Design

Founded in 1985 by a consortium of local banks, Singapore electronic payment service provider NETS, has gone leaps and bounds in advancing the adoption of electronic payments in Singapore. Its…

UnionBank: A Game-Changer in Business Banking Experience in the Philippines

By putting client experience at the forefront of its design process, UnionBank of the Philippines (UnionBank) continues to push the envelope in business banking experience in the Philippines. Bringing home…

UnionBank A Game-Changer in Business Banking Experience in the Philippines

Standard Chartered is the Best CX Institution of the Year

Sweeping numerous awards and outstanding recognitions at the Digital CX Awards 2020 by The Digital Banker, Standard Chartered took home the crown as the Best CX Institution of the Year….

IndusInd Bank: Making Customer Onboarding a Win-Win Proposition

A brand is defined by its customers’ experience. Going by that principle, India’s IndusInd Bank is clearly one powerful brand. Proof of this is the remarkable onboarding program the Bank…

IndusInd Bank Making Customer Onboarding a Win-Win Proposition

Standard Chartered Bank: Simplifying Innovative Banking

The future of banking is one that is driven by a culture of innovation, efficiency and automation. And by all measures, Standard Chartered Bank is leading this change. One of…

Standard Chartered

HSBC Singapore: A Holistic Approach to Customer Experience

One of the most envied organisations when it comes to customer experience has proved once again that it is second to none. Winning five highly coveted awards in various Customer…

HSBC Singapore A Holistic Approach to Customer Experience
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            The world’s preeminent Private Banks and Wealth Managers are demonstrating a committed drive in innovation, advisory, new products and services to meet the sophisticated needs of their clients.

            COVID-19
            Amid economic activity revival on the back of the Covid-19 vaccine program, organisations moving from business continuity plans to stable working environments, together with the slightest improvement in unemployment numbers, forced the world to adjust to new realities. Coming to terms with the “new normal”, global investors are now on the look-out for attractive and stable investment opportunities.

            Needs of Private Wealth customers and families worldwide have drastically changed due to the pandemic and banks have had to accelerate efforts to deploy a multi-channel service strategy and safeguard clients’ businesses and wealth against negative impacts of economic uncertainly.

            The Global Private Banking Innovation Awards will recognise the world’s best private banks, wealth managers and asset managers that are championing innovation across advisory, service, products, customer experience and more.

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