Mosaic Insurance Partners with WNS on Future-ready Operations Model

NEW YORK & LONDON & HAMILTON, Bermuda & MUMBAI, India–(BUSINESS WIRE)–WNS (Holdings) Limited (NYSE: WNS), a leading provider of global digital-led Business Process Management (BPM) solutions, and Mosaic Insurance, a global specialty insurer, today announced their strategic partnership to create a future-ready operations model for underwriting and claims support, reinsurance processing, and finance and technology services.

Under the multi-year partnership, WNS will leverage its deep domain expertise to build digital-first operations to improve efficiency, customer experience, and market positioning. WNS will also drive actionable insights by improving data management and embedding advanced analytics to support Mosaic’s growth in niche specialty products.

As part of the technology services solution, WNS will set up an automation Center of Excellence (CoE) to identify automation opportunities across business functions. WNS has established a multi-tower, multi-location process, including a core middle-office delivery team alongside Mosaic’s internal operations center. The partnership with WNS will enable Mosaic to continue focusing on market innovation.

“Our collaboration with Mosaic Insurance highlights WNS’ unique capabilities in delivering domain-centric, technology-led specialty solutions for the Lloyd’s of London market. We have already taken our first steps on this journey, working with Mosaic to build a digital workflow ecosystem enabled by hyperautomation,” said Keshav R. Murugesh, Group CEO, WNS.

“WNS understands the insurance industry and the complexities of Mosaic’s unique model as an insurer combining Lloyd’s syndicate and agency serving a variety of capital partners,” said Mitch Blaser, Co-Founder and Co-CEO of Mosaic. “This alliance helps us stay nimble, grow efficiently across geographies, and bring the best solutions to our clients as we develop.”

Founded in 2021, Mosaic underwrites seven lines of specialty business from seven countries, offering syndicated capacity from underwriting hubs in Bermuda, the UK, US, Canada, Germany, UAE, and Singapore. Its product focus is transactional liability, cyber, political risk, political violence, environmental liability, professional liability, and financial institutions.

WNS partners with more than 65 global insurers, re-insurers, brokers and Insurtech firms to ensure they succeed in a rapidly changing business environment by improving risk mitigation, reducing indemnity spending, enhancing customer experience, and lowering service costs. WNS has a differentiated position in the UK insurance market, including deep domain expertise established by supporting over 10 Lloyd’s and London market clients.

About Mosaic Insurance

Mosaic is a global specialty insurer with exceptional underwriting talent, a focus on complex product lines, full claims-settlement authority, and an award-winning, digitized operating model. Deploying capital from insurance carrier partners alongside that of our own Lloyd’s Syndicate 1609, Mosaic offers capacity and custom service through a worldwide network. We harness the heritage of Lloyd’s and benefit from the market’s global licenses and financial-strength ratings. Visit mosaicinsurance.com and follow us at @Mosaic1609.

About WNS

WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally led transformational solutions with over 600 clients across various industries. WNS delivers an entire spectrum of BPM solutions including industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. As of March 31, 2024, WNS had 60,125 professionals across 65 delivery centers worldwide including facilities in Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, Turkey, the United Kingdom, and the United States.

For more information, visit www.wns.com or follow us on FacebookTwitterLinkedIn, and Instagram.

Safe Harbor Provision

This document includes information which may constitute forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, the accuracy of which are necessarily subject to risks, uncertainties, and assumptions as to future events. Factors that could cause actual results to differ materially from those expressed or implied are discussed in our most recent Form 20-F and other filings with the Securities and Exchange Commission. WNS undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise.

Shopping Cart

Media Kit

    Data Protection

    Personal Data (“Data”) submitted for Media Kit (“Media Kit”), and/or collected in the form of first name, last name, email address and other contact details may be used for the purposes of inviting you to future events and for reaching out to you with content which may be of interest to you. For these purposes, The Digital Banker will share the Data with our associate companies (including event and content sponsors) to promote their products and services. You will also be automatically subscribed as a user on www.thedigitalbanker.com. If you would like to opt-out, email us at [email protected].

    By clicking Submit, you acknowledge that you consent/ have sufficient informed consent to the collection, use and disclosure of Data as set out above.

    The Digital Banker Summit

    Moving on from FTX: is 2023 the year of CBDCs?

    Indonesia, Jakarta

    Thailand, Bangkok

    Philippines, Manila

    Contact Us

      Data Protection

      The information you provide will be held on our database and may be used to keep you informed of our and our associate companies’ products and for selected third party mailings. Please tick the box if you would prefer not to be contacted for these purposes:

      Request Nomination Pack

        Data Protection

        The information you provide will be held on our database and may be used to keep you informed of our and our associate companies’ products and for selected third party mailings. Please tick the box if you would prefer not to be contacted for these purposes:

        Registration Form

          Data Protection

          The information you provide will be held on our database and may be used to keep you informed of our and our associate companies’ products and for selected third party mailings. Please tick the box if you would prefer not to be contacted for these purposes:

          Registration Form

            Data Protection

            The information you provide will be held on our database and may be used to keep you informed of our and our associate companies’ products and for selected third party mailings. Please tick the box if you would prefer not to be contacted for these purposes:

            Registration Form

              Data Protection

              The information you provide will be held on our database and may be used to keep you informed of our and our associate companies’ products and for selected third party mailings. Please tick the box if you would prefer not to be contacted for these purposes:

              Registration Form

                Data Protection

                The information you provide will be held on our database and may be used to keep you informed of our and our associate companies’ products and for selected third party mailings. Please tick the box if you would prefer not to be contacted for these purposes:

                Registration Form

                  Data Protection

                  The information you provide will be held on our database and may be used to keep you informed of our and our associate companies’ products and for selected third party mailings. Please tick the box if you would prefer not to be contacted for these purposes:

                  The world’s preeminent Private Banks and Wealth Managers are demonstrating a committed drive in innovation, advisory, new products and services to meet the sophisticated needs of their clients.

                  COVID-19
                  Amid economic activity revival on the back of the Covid-19 vaccine program, organisations moving from business continuity plans to stable working environments, together with the slightest improvement in unemployment numbers, forced the world to adjust to new realities. Coming to terms with the “new normal”, global investors are now on the look-out for attractive and stable investment opportunities.

                  Needs of Private Wealth customers and families worldwide have drastically changed due to the pandemic and banks have had to accelerate efforts to deploy a multi-channel service strategy and safeguard clients’ businesses and wealth against negative impacts of economic uncertainly.

                  The Global Private Banking Innovation Awards will recognise the world’s best private banks, wealth managers and asset managers that are championing innovation across advisory, service, products, customer experience and more.

                  Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. 

                  Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

                  Request Nomination Pack

                  Error: Contact form not found.