Financial institutions often struggle to extract and curate meaningful information from core systems, spreadsheets, loan files, treasury services, digital banking systems, and other data sources. This limits their ability to assess institution performance, unlock opportunities for growth, increase efficiency, and anticipate risks. The situation is even more prominent at community financial institutions, as many struggle with talent shortages and lack dedicated data warehousing resources to power general business intelligence solutions.
A leading provider of risk management, financial crime prevention, lending, and banking intelligence software and services for close to 2,500 financial institutions, Abrigo offers customers a banking intelligence solution called Abrigo Connect. This solution uses advanced data-driven models, including AI and natural language search, to transform data into actionable information for financial institutions.
Delivering actionable banking intelligence
Abrigo Connect enables financial institution leaders and their teams to visualise information with easy-to-use, live AI-powered dashboards and provides the ability to drill down into supporting tables to analyse underlying data in more detail. This information can also be turned into board and committee presentations in seconds, enabling banks and credit unions to save time and provide leaders and their teams with instant answers to critical questions in a range of areas, including:
- Lending intelligence – how long does it take to originate an SMB loan? Where are the bottlenecks in the process?
- Deposit intelligence – who are the borrowers with no deposits at the bank?
- Credit risk intelligence – how have CRE risk ratings changed in the last three months?
- Peer/industry intelligence – in what areas are competitors outperforming the bank?
In 2024, Abrigo continued to evolve Abrigo Connect through the addition of numerous features, including:
Custom data integrations – Provides access to a wider range of data through Abrigo Connect with integrations for non-Abrigo loan origination systems, treasury services, digital banking, and more.
Faster access to data – Leverages data streaming technologies to make most changes to lending data in Abrigo reportable within minutes.
New dashboards – Offers a wider range of banking intelligence dashboards, including proprietary peer/industry intelligence, deposit intelligence, financial intelligence, and more.
Data sharing – Provides simplified access to information through data sharing capabilities that enable institutions to access Abrigo Connect data directly.
Conversational follow-up – Digs deeper into any AI generated answer to satisfy a user’s curiosity with an iterative conversational BI experience.
Time-series forecasting – Forecasts future trends for KPIs. Abrigo Connect uses machine learning models that learn from past trends, growth, and seasonality to project how the target metric will trend in the future.
Along with the platform, Abrigo provides customers with comprehensive support and resources to ensure success with Abrigo Connect. This includes an award-winning, U.S.-based customer support team that is available to assist clients with answering ongoing questions and needs, access to the Abrigo Community, which includes a network of more than 80,000 users across the Abrigo platform, in– person and virtual user groups, and monthly communications and webinars highlighting product enhancements.
For helping financial institutions make better decisions and simplify their data management processes using AI-powered banking intelligence, Abrigo was highly acclaimed under the Best Data Analytics Provider to SME Banks category at the Global BankTech Awards 2024, hosted by The Digital Banker.
Over 2025, Abrigo plans to continue strengthening Abrigo Connect with new data and capabilities including continuous improvements to the dashboards, additional forecasting and budgeting capabilities, and including additional information from Abrigo partners, among others.
