About
The Global Mass-Affluent Wealth Awards honour banks, wealth managers and technology partners that are redefining how wealth services are delivered to customers with USD 100,000–1.5 million in investable assets.
This segment represents the largest, fastest-growing pool of investable wealth globally, yet remains underserved by traditional private banking models and over-simplified by retail propositions.
These awards assess how institutions are:
- Scaling personalised advice at mass-affluent economies
- Blending digital, human and AI-driven wealth journeys
- Democratising access to sophisticated investment products
- Delivering measurable outcomes in engagement, portfolio growth and loyalty
These awards are accolades of excellence and distinction, attributed to outstanding players; and provide unbiased and objective benchmarks for the global and regional banking industry.
Submissions Close In
Flagship Awards Highlights
Why Nominate?
Nominate to showcase how your organisation is transforming wealth management for the world’s fastest-growing investor segment. Whether through innovative digital platforms, hybrid advisory models, personalised investment journeys or new product access, these awards spotlight institutions that deliver meaningful client outcomes at scale. Submitting provides an opportunity to strengthen brand credibility, attract talent and partners, and demonstrate leadership in the evolving mass-affluent wealth landscape.
For the first time, the industry has a dedicated awards programme that recognises excellence in serving the mass-affluent and emerging-wealth segment—investors with USD 100,000 to 1.5 million in deployable assets. No other awards platform globally evaluates this space with the same level of rigour, segmentation clarity, or wealth-specific assessment criteria. This matters because the segment is now the largest and fastest-growing pool of investable assets worldwide, sitting between traditional retail banking and private banking, yet historically underserved by both.
Over the past five years, banks and wealth managers have poured significant investment into this cohort- building hybrid advisory models, modernising wealth platforms, integrating AI-driven personalisation, broadening access to ETFs, alternatives, structured products and thematic strategies, and re-engineering client journeys around digital-first expectations.
The timing is critical: demographic shifts, rising financial literacy, the digitalisation of investing, and wealth transfer from ageing populations are reshaping how clients discover, evaluate, and consume financial advice.
“Why now?” Because the institutions that succeed in capturing the emerging-wealth segment today will own the private-banking pipeline of tomorrow- making this not just an attractive opportunity, but a strategic imperative for global and regional banks alike.
Who Can Apply?
The Global Mass-Affluent Wealth Innovation Awards are open to financial institutions, technology providers, and solutions partners serving mass-affluent clients, including:
Financial Institutions
- Retail banks with mass-affluent propositions
- Universal banks with dedicated “Emerging Wealth” or “Premier” segments
- Digital banks offering investment & wealth platforms
- Hybrid wealth managers
- Regional and global private banks with mass-affluent arms
Technology & Solution Providers
- WealthTech platforms
- Digital advice & robo-advisory providers
- Portfolio management & analytics vendors
- Client engagement, CRM & CX platforms
- AI, data, and personalization technology providers
If your organisation or professionals are leading the way and championing excellence in the fields above, we invite you to submit your nominations.
Flagship Winners
- 2026
Best Digital Financial Planning Solution
Winner
Best Portfolio Personalisation Capability
Winner
Best AI-Enabled Investment Advice
Winner
Best Hybrid Advisory Model at Scale - United Arab Emirates
Winner
Best Use of AI in Mass-Affluent Wealth Management
Winner
Best Use of GenAI in Wealth Advisory & Education
Winner
Best Data-Driven Client Engagement Strategy
Winner
Best Use of Gamification in Wealth Management
Winner
Best Behavioural Nudging & Engagement Strategy
Winner
Best Client Onboarding & Wealth Discovery Journey
Winner
Best Client Onboarding & Wealth Discovery Journey - Georgia
Winner
Best Bank or Wealth Manager for Emerging Affluent Clients - Georgia
Winner
Best Bank or Wealth Manager for Emerging Affluent Clients - Malaysia
Winner
Best Credit Card for Upper Mass-Affluent Clients - Malaysia
Winner
Best Wealth Manager for Affluent Clients - Vietnam
Winner
Best Bank or Wealth Manager for Emerging Affluent Clients - Singapore
Winner
Best Bank or Wealth Manager for Mass-Affluent Clients - Malaysia
Winner
Best Bank or Wealth Manager for Mass-Affluent Clients - Singapore
Winner
Best Bank or Wealth Manager for Emerging Affluent Clients - Hong Kong SAR, China
Winner
Best Bank or Wealth Manager for Mass-Affluent Clients - Hong Kong SAR, China
Winner
Best Bank or Wealth Manager for Upper Mass-Affluent Clients - Hong Kong SAR, China
Winner
Best Credit Card for Emerging Wealth Clients - Georgia
Winner
Best Credit Card for Mass-Affluent Clients - Georgia
Winner
Best Bank or Wealth Manager for Upper Mass-Affluent Clients - United Arab Emirates
Winner
Best Digital Wealth Platform for Mass-Affluent Clients - Singapore
Winner
Best Mobile Wealth Experience - Singapore
Winner
Best Omnichannel Wealth Experience
Winner
Best Portfolio Construction & Rebalancing Engine
Winner
Best Mobile Wealth Experience - Malaysia
Winner
Best Digital Experience for Time Deposits
Winner
Best Self-Directed Investing Platform - Georgia
Winner
Best Mobile Wealth Experience - United Arab Emirates
Winner
Outstanding Female Wealth Advisor of the Year - Singapore Renee Teh
Winner
Rising Star in Wealth Advisory Chevron Lum
Winner
RM of the Year David Yeo
Winner
Outstanding Female Wealth Advisor of the Year - Philippines Camille Annette Veloso-Garcia
Winner
Best Structured Products Platform for Mass-Affluent Clients
Winner
Best ETF & Passive Investment Platform - Georgia
Winner
Best Bank or Wealth Manager for Emerging Affluent Clients - Eastern Europe
Winner
Best Bank or Wealth Manager for Mass-Affluent Clients - Southeast Asia
Winner
Best Bank for Emerging Affluent Clients - South America
Winner
Best Credit Card for Mass-Affluent Clients - Eastern Europe
Winner
Best End-to-End Wealth Customer Journey
Winner
Best Mass-Affluent Wealth Strategy - Singapore
Winner
Best Value Proposition for Emerging Affluent Clients
Winner
Best Value Proposition for Mass Affluent Clients - India
Winner
Best Mass-Affluent Wealth Strategy - Malaysia
Winner
Judges
Pascal Martino
Partner Advisory & Consulting - Banking & Human Capital Advisory Leader
Deloitte Luxemburg
Tom Mouhsian
Principal Analyst APAC
Forrester
David Wager
Associate Partner
Synpulse
Do I Have to Submit a Nomination?
All awards participants are required to submit nominations through The Digital Banker’s online submission portal. The portal is where you will find the questions that need to be answered in order to be considered in the current year’s program. Institutions will be unable to participate in our awards programs without a fully complete submission(s).