Sign In
Subscribe

BNI Unifies Global Trade Finance on Finastra’s Trade Innovation, significantly accelerating customer onboarding

Finastra, a global leader in financial services software, announced that PT. Bank Negara Indonesia (Persero) Tbk (BNI), one of Indonesia’s largest state-owned banks, has accelerated customer onboarding by around 25%, unifying its domestic and international trade finance operations on Finastra Trade Innovation. The centralized deployment replaced multiple legacy systems and is also delivering shorter approval cycles, and a single source of truth for reporting across BNI’s regional footprint.

BNI selected Finastra’s Trade Innovation to consolidate siloed trade finance processes, modernize compliance, and enable real-time processing and analytics. Finastra provided end-to-end implementation and co-innovation services, while a local systems integrator supported on-site deployment and localization. BNI initially operated local instances for overseas offices and is completing the migration of nine international locations onto a central instance in Jakarta to streamline group-level processing while preserving local regulatory controls.

Since deployment, BNI has realized measurable operational and customer-experience gains:

  • Customer onboarding has accelerated by approximately 25%, helping the bank deliver a number of services with SLAs of under three hours.
  • Automated compliance workflows and straight-through processing have significantly reduced approval times, with most approvals now completed within one day.
  • The platform has supported a 10% increase in customer acquisition in the current fiscal year and underpins a growing digital trade across over 160 branches and more than 2,645 trade customers.
  • The centralized architecture facilitates advanced analytics, risk modeling, and easier integration with fintech and AI partners, supporting BNI’s ongoing modernization efforts.

“Our relationship with Finastra is a strategic partnership. We collaborate not just on technology, but on shaping the future of trade transactions within BNI, across Indonesia, and beyond,” said I G W Anantayoga, General Manager of Wholesale Product Transaction & Value Chain Division, BNI. “Finastra’s solution has seamlessly integrated with our core banking system, providing instant insights that enable us to process trade documents quickly and accurately. Most approval decisions are made within a day, strengthening the customer experience. At the same time, automation has significantly streamlined operations and delivered measurable efficiencies.” 

“Modernizing trade finance is essential for banks to serve their customers faster and to collaborate effectively with fintech and AI innovators,” said Andrew Bateman, EVP for Lending at Finastra. “Working with BNI, we delivered a scalable, centralized Trade Innovation platform that streamlines compliance, enhances straight-through processing, and positions the bank for rapid product innovation across its regional footprint.”

Top Stories

Related Articles

Shopping Cart

Media Kit

    Data Protection

    Personal Data (“Data”) submitted for Media Kit (“Media Kit”), and/or collected in the form of first name, last name, email address and other contact details may be used for the purposes of inviting you to future events and for reaching out to you with content which may be of interest to you. For these purposes, Coeus Intelligence will share the Data with our associate companies (including event and content sponsors) to promote their products and services. If you would like to opt-out, email us at [email protected].

    By clicking Submit, you acknowledge that you consent/ have sufficient informed consent to the collection, use and disclosure of Data as set out above.

    Contact Us

      Data Protection

      The information you provide will be held on our database and may be used to keep you informed of our and our associate companies’ products and for selected third party mailings. Please tick the box if you would prefer not to be contacted for these purposes:

      Request Nomination Pack

        Data Protection

        The information you provide will be held on our database and may be used to keep you informed of our and our associate companies’ products and for selected third party mailings. Please tick the box if you would prefer not to be contacted for these purposes:

        Registration Form

          Data Protection

          The information you provide will be held on our database and may be used to keep you informed of our and our associate companies’ products and for selected third party mailings. Please tick the box if you would prefer not to be contacted for these purposes:

          Registration Form

            Data Protection

            The information you provide will be held on our database and may be used to keep you informed of our and our associate companies’ products and for selected third party mailings. Please tick the box if you would prefer not to be contacted for these purposes:

            The world’s preeminent Private Banks and Wealth Managers are demonstrating a committed drive in innovation, advisory, new products and services to meet the sophisticated needs of their clients.

            COVID-19
            Amid economic activity revival on the back of the Covid-19 vaccine program, organisations moving from business continuity plans to stable working environments, together with the slightest improvement in unemployment numbers, forced the world to adjust to new realities. Coming to terms with the “new normal”, global investors are now on the look-out for attractive and stable investment opportunities.

            Needs of Private Wealth customers and families worldwide have drastically changed due to the pandemic and banks have had to accelerate efforts to deploy a multi-channel service strategy and safeguard clients’ businesses and wealth against negative impacts of economic uncertainly.

            The Global Private Banking Innovation Awards will recognise the world’s best private banks, wealth managers and asset managers that are championing innovation across advisory, service, products, customer experience and more.

            Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. 

            Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

            Request Nomination Pack

            Error: Contact form not found.