Basys launches iQ Pro+ platform to help banks simplify merchant services and strengthen client relationships

Basys, a US-based payment technology provider, has launched iQ Pro+, a proprietary platform aimed at streamlining merchant services for financial institutions. The system brings together multiple payment functions into a single portal, reflecting a wider industry shift towards integrated platforms that allow banks to strengthen their business client offerings.

Integrating services into one platform

Introduced in 2024, iQ Pro+ enables financial institutions to provide merchants with access to card-present, online, mobile and ACH payments, along with invoicing, recurring billing and consolidated reporting. The platform is designed to replace the need for multiple third-party solutions by embedding core payment services within a single environment.

Basys has positioned the platform as a response to the increasing competition banks face from fintechs that market directly to businesses. By offering merchants more seamless onboarding, real-time data and accounting integration, iQ Pro+ aims to keep financial institutions at the centre of the client relationship.

The company, founded in 2002, has built its reputation on partnerships with community and regional banks. Unlike larger payment processors that operate on a global scale, Basys has pursued a model of developing proprietary technology for institutions that require both digital capability and long-term service continuity. The firm reports that its client relationships average more than a decade, supported by a team of over 200 employees.

Recognition for technology implementation

Security and compliance are central to the design of iQ Pro+. The platform incorporates tokenisation and advanced data capture features, addressing the rising threat of fraud across digital channels. For merchants, the system provides real-time reporting and integration with accounting systems, intended to reduce administrative costs and improve financial visibility.

Adoption of iQ Pro+ has been supported by institutions seeking to simplify the management of merchant accounts and reduce the operational complexity associated with working across multiple vendors. By developing its own infrastructure, Basys is aiming to deliver both greater efficiency and more consistent service standards than would be possible through external providers.

In recognition of this work, Basys received the award for Outstanding Financial Technology Implementation by a Team at The Digital Banker’s Global BankTech Award 2025. The company was recognised for its ability to simplify merchant services and enable financial institutions to compete more effectively in a fast-paced payments market. With iQ Pro+, Basys continues to help banks compete and grow in a rapidly evolving payments landscape.

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