SUBMISSION DEADLINE: 15 December 2023 | AWARDS GALA: 29 February 2024

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The Digital Banker is excited to announce the second edition of the Global SME Banking Innovation Awards, the first of its kind assessment program designed to honour and celebrate the world’s preeminent SME banking players.

The Global SME Banking Innovation Awards are designed with a view to recognizing the institutional excellence and business achievements of the most pioneering and trail-blazing SME banking players operating in the industry today, while establishing objective global benchmarks for outstanding performance and innovation. SME Banks must demonstrate capabilities and competencies, which are unmatched and transformative in nature, redefining customer engagement models with SMEs and providing cutting-edge product portfolio and solution sets to empower SME growth.

If you identify your institution as an industry leader that is pushing boundaries and driving unrivalled innovation, we welcome you to send in your nominations for the respective awards. Awards winners will be announced and celebrated across The Digital Banker’s global media channels, magazine, and multi-media partner outlets. The submission deadline for all entries is 18:00 GMT, 15 December 2023.

SME Banking Insights

WHY NOMINATE

SME Banking remains a key growth driver for conventional players and disruptors alike given the dearth of effective and targeted propositions that help nurture and empower an often-underserved customer segment. This became quite evident during the pandemic that saw micro-SMEs, small businesses, and medium-sized enterprises struggle and a subsequent post-Covid environment that has ushered in lingering inflation, high interest rates and weaker business sentiment. SME businesses are under pressure to expand and identify new business development opportunities as they seek banking partners that can address persistent funding gaps, assist with cash flow management, and help secure more customized solutions to support their strategic objectives.

Certainly, financial institutions are cognisant of these realities and are geared towards supporting SMEs grappling with today’s multi-faceted challenges including a rising interest rate environment, continued supply chain and dislocation, inflation, and rising energy costs. Innovation will remain the central pivot in maintaining key SME relationships as adverse operating conditions test the capability and resources of SME banking teams globally.

It has become imperative that various players seek to move beyond traditional business models and conventional engagement platforms to deepen SME banking relationships and enrich SMEs through value creation that helps address their respective pain-points, enables successful customer journeys and build partnerships that transcend traditional banking relationships in a wholistic and inclusive manner.

WHO CAN APPLY?

The SME Banking Innovation Awards program is open to all relevant players within the SME financial services landscape including conventional banks, digital/neo-banks/challenger banks, fintech companies, microfinance institutions and technology solution providers.

Past Winners

Judges Past & Present

Judging Criteria

Belief Statement

With co-judges from KPMG, EY, PWC, Deloitte, Forrester and other instrumental subject matter experts– endorsement for winners is globally acclaimed. They are also the world’s most authoritative and transparently judged private wealth awards.

Our judging process follows a numerical and quantitative methodology with specific weighting given to; digital innovation, digital ecosystems, customer experience, financial performance and leadership strategy.

Innovation
Weights 25%
Engagement
Weights 25%
Personalisation
Weights 25%
User Experience
Weights 25%

FAQs

Do I Have to Submit a Nomination?

All awards participants are required to submit nominations through The Digital Banker’s online submission portal. The portal is where you will find the questions that need to be answered in order to be considered in the current year’s program. Institutions will be unable to participate in our awards programs without a fully complete submission(s)

Can One Project/Initiative Be Considered for Multiple Awards?

You may nominate one project or initiative across numerous awards. Please note however, these submissions are likely to compete with one and other. You must submit separate entries for each award.

Are There Any Costs Involved in Making A Submission?

There are no costs involved in making a submission.

May I Submit More Than One Nomination?

The Digital Banker does not place a limit on the number of submissions per institution. Please be aware that multiple submissions by a single organisation for a single category will compete with each other. A separate submission is required for each category.

If I cannot Access The Judging Portal, May I submit My Entries Via Email?

If your institution has firewall restrictions and you are unable to submit entries via our portal, you may request for the PDF questionnaire.

For further information, please contact The Digital Banker Awards Team at [email protected].
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                  The world’s preeminent Private Banks and Wealth Managers are demonstrating a committed drive in innovation, advisory, new products and services to meet the sophisticated needs of their clients.

                  COVID-19
                  Amid economic activity revival on the back of the Covid-19 vaccine program, organisations moving from business continuity plans to stable working environments, together with the slightest improvement in unemployment numbers, forced the world to adjust to new realities. Coming to terms with the “new normal”, global investors are now on the look-out for attractive and stable investment opportunities.

                  Needs of Private Wealth customers and families worldwide have drastically changed due to the pandemic and banks have had to accelerate efforts to deploy a multi-channel service strategy and safeguard clients’ businesses and wealth against negative impacts of economic uncertainly.

                  The Global Private Banking Innovation Awards will recognise the world’s best private banks, wealth managers and asset managers that are championing innovation across advisory, service, products, customer experience and more.

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