About
The inaugural Institutional Asset Management Awards is a unique assessment program designed to honour and celebrate the world’s preeminent asset managers who play a vital role in helping insurance companies by expertly managing portfolios and deploying appropriate investment strategies to realise desired risk-adjusted returns in line with insurer mandates.
Fundamentally, this awards program has been established to recognize the institutional excellence and fund performance of the most forward-looking and progressive asset managers that are orchestrating sustained portfolio growth enabling insurers to attain their long-term financial goals. Importantly, these institutional asset managers are also instrumental in ensuring that their insurance clients have access to a range of fund offerings, asset classes and markets, reinforced by best-in-class investment solutions and provide insurers with optimized asset allocation to effectively balance risk constraints and return requirements.
Flagship Gala Video
Why Nominate?
There is a clear need for insurance companies to utilize the services and specialist expertise of external asset managers given an increasingly complex investment landscape. It is estimated that the size of assets under management being administered by institutional asset managers on behalf of their insurance clients has more than doubled in the last ten years. The prevailing low-yield environment of the preceding decade coupled with continued regulatory scrutiny has necessitated insurers to seek alternate avenues of improved investment performance.
Now, more than ever, it is imperative institutional asset managers ensure that their specialist capabilities and technological capabilities are able to generate desired risk-adjusted returns for insurers, while ensuring that client portfolios remain resilient, flexible and adaptable to evolving market conditions.
Who Can Apply?
The Institutional Asset Management Awards program is open to all external asset managers and third-party fund management companies servicing the investment mandates of insurance companies. We also invite nominations from technology solution providers who are playing a crucial role in supporting these asset management companies.
If you identify your institution as an industry leader that is pushing boundaries and driving unrivalled innovation, while helping insurance companies navigate this increasingly challenging and complex economic climate, we welcome you to send in your nominations for the respective awards.
Past Winners of Global Retail Banking Innovation Awards
- 2024
- 2023
- 2022
- 2021
- 2020
- 2019
- 2018
Best SME Bank – Malaysia
Winner
Best Retail Bank – Malaysia
Winner
Best Digital Bank – Taiwan
Winner
Best Retail Bank – Taiwan
Winner
Best Digital Bank – Malaysia
Winner
Best Digital Bank – Hong Kong
Winner
Best International Retail Bank – Philippines
Winner
Best SME Bank – Uzbekistan
Winner
Best Digital Bank – United Arab Emirates
Winner
Best SME Bank – United Arab Emirates
Winner
Best Retail Bank – Singapore
Winner
Best Digital Bank – Japan
Winner
Best Digital Bank – Brunei
Winner
Best Retail Bank – Brunei
Winner
Best Digital Bank – Singapore
Highly Acclaimed
Best Digital Bank – Singapore
Winner
Best Digital Bank – Philippines
Winner
Best SME Bank – Nigeria
Winner
Best Digital Banking Initiative – Africa
Winner
Digital Lending Product of the Year
Winner
Best Digital Transformation Program – Taiwan
Winner
Excellence in Digital Innovation
Winner
Best Digital Financial Inclusion Initiative – Islamic
Winner
Best Digital Transformation Program – Thailand
Winner
Best Digital Account
Winner
Best Digital Account – Insurance
Winner
Best Digital Banking Initiative
Winner
Best Digital Transformation Program – API
Winner
Best Digital Transformation Program – Philippines
Winner
Best Digital Transformation Program
Winner
Best Digital Financial Inclusion Initiative
Winner
Best Digital Financial Inclusion Initiative
Highly Acclaimed
Best Digital Transformation Program – Securities
Winner
Digital Lending Product of the Year – Wealth
Winner
Excellence in Digital Innovation
Highly Acclaimed
Best Multicurrency Account
Winner
Best Hybrid Wealth Management Offering
Highly Acclaimed
Innovator of the Year for Digitally Empowering RMs
Winner
Wealth Hub of the Year
Winner
Best FX Trading Platform
Winner
Excellence in Digital Wealth Management
Highly Acclaimed
Excellence in Digital Wealth Managementh Management
Winner
Best Equity Trading Platform
Winner
Best Digital Wealth Platform
Highly Acclaimed
Best Mobile Banking App – Wealth Management
Winner
Best Digital Wealth Offering
Winner
Best Digital Wealth Platform
Highly Acclaimed
Best Hybrid Wealth Management Offering
Winner
Best New Wealth Management Product
Winner
Best Digital Wealth Platform
Winner
Best Robo Advisory Initiative
Winner
Outstanding Client Onboarding & Account Opening
Highly Acclaimed
Best Digital Account Opening Solution
Highly Acclaimed
Outstanding Omnichannel Integration by a Digital Bank
Winner
Best e-KYC
Winner
Best Automated Advisory Service
Winner
Outstanding Omnichannel Integration by a Retail Bank – Malaysia
Winner
Best Self–Service Banking
Winner
Outstanding Omnichannel Integration by an NBFC
Winner
Best Retail Bank for a Frictionless Banking Experience
Winner
Outstanding Client Onboarding & Account Opening
Winner
Outstanding Omnichannel Integration by a Retail Bank
Winner
Best Gen–AI Retail Operations Initiative
Winner
Best Gen–AI Retail Product Initiative
Winner
Best Gen–AI Personalised Assistant Initiative
Winner
Best Gen–AI Chatbot Initiative
Winner
Best Digital Bank – Overall
Winner
Best Domestic Islamic Retail Bank – Malaysia
Winner
Best International Islamic Retail Bank – Malaysia
Winner
Best Marketing Personalisation Across Channels
Highly Acclaimed
Outstanding Retail Sales Across Digital Channels
Winner
Best Marketing Personalisation Across Channels
Winner
Outstanding Use of Advance Analytics
Winner
Outstanding Marketing Initiative For a New Product
Highly Acclaimed
Outstanding Personalised 1:1 Marketing Initiative
Highly Acclaimed
Best Digital Sales Initiative
Winner
Best Digital Sales Initiative
Highly Acclaimed
Outstanding Marketing Initiative For a New Product
Winner
Best Social Media Marketing InitiativeFor a New Product
Highly Acclaimed
Outstanding Customer Relations & Brand Engagement Initiative – Philippines
Winner
Outstanding Personalised 1:1 Marketing Initiative
Winner
Best Customer Loyalty Program
Winner
Outstanding Staff Training, Learning & Development Program
Winner
Best ESG Initiative
Highly Acclaimed
Digital Banker of the Year – Lai Pei-Si
Winner
Wealth Manager of the Year – Edith Wang
Winner
Best Digital Lending Service
Winner
Best New Digital Product of the Year
Winner
Best Digital Bank for Gen–Z
Winner
Best Cross–Border Payments Platform
Winner
Outstanding Innovation in Digital Banking
Winner
Best Mobile Banking App – Vendor
Winner
Best Mobile Banking App
Winner
Best Retail Bank – Asia Pacific
Winner
Best Digital Bank – Middle East
Winner
Best SME Bank – Middle East
Winner
Best Retail Bank – South East Asia
Winner
Credit Card of the Year – Philippines
Winner
Mortgage Product of the Year – ESG
Winner
Credit Card of the Year – Overall
Winner
Debit Card of the Year
Winner
Best New Product Launch of the Year
Winner
Best Savings Account
Winner
Loan Offering of the Year
Winner
Debit Card of the Year
Highly Acclaimed
Best New Product Launch of the Year – Islamic
Winner
Mortgage Product of the Year
Winner
Credit Card of the Year – Cashback
Winner
Credit Card of the Year – Travel
Winner
Credit Card of the Year – Women
Winner
Mortgage Product of the Year – Singapore
Winner
Best Payments Innovation
Highly Acclaimed
Outstanding Customer Service Innovation by a Retail Bank
Highly Acclaimed
Best Payments Innovation
Winner
Best Contact Centre Initiative
Winner
Best Customer Centric Business Model – Digital Bank
Winner
Best Customer Centric Business Model – NBFC
Winner
Best Customer Centric Business Model – Laos
Winner
Best Financial Inclusion Initiative
Highly Acclaimed
Best Internet Banking Initiative
Winner
Best Financial Inclusion Initiative
Winner
Best Customer Centric Business Model – Philippines
Winner
Best Mobile Banking Initiative – China
Winner
Best Mass Affluent Banking Offering
Winner
Best Customer Centric Business Model
Winner
Outstanding Customer Service Innovation by a Retail Bank
Winner
Best Financial Inclusion Initiative
Highly Acclaimed
Best New SME Product of the Year
Highly Acclaimed
Best New SME Product of the Year
Highly Acclaimed
Outstanding Digital Innovation in SME Banking
Winner
Best RPA Initiative
Winner
Best Technology Implementation by a Retail Bank – Indonesia
Winner
Outstanding Machine Learning Initiative
Winner
Best AI Initiative
Winner
Best Data Analytics Initiative
Highly Acclaimed
Best Predictive Analytics Initiative
Highly Acclaimed
Best Data Analytics Initiative
Winner
Best Open Banking Initiative – Vendor
Winner
Best Open Banking Initiative
Winner
Best API Initiative
Winner
Outstanding Blockchain Initiative by a Retail Bank
Winner
Outstanding IT Transformation by a Retail Bank
Winner
Best AI Initiative – Asset Manager
Winner
Best Core Banking Software Suite
Winner
Best Data Analytics Offering
Winner





































































Judges Past & Present
Judging Criteria
Shortlisted nominees are selected on the qualitative and quantitative depth of their nominations. The Digital Banker research team will shortlist four institutions or individuals per category, which will then be put to our impartial panel of expert judges who will undertake a rigorous audit type process to carefully select the winners.
We use a proprietary, numerical & qualitative scoring methodology which is applied to all submissions and augmented by assessment in: Innovation, Client Experience, Investment Performance and Strategy.
Email us at [email protected] to request a copy of the Evaluation Criteria and Submissions Guidelines.
FAQs
Do I Have to Submit a Nomination?
All awards participants are required to submit nominations through The Digital Banker’s online submission portal. The portal is where you will find the questions that need to be answered in order to be considered in the current year’s program. Institutions will be unable to participate in our awards programs without a fully complete submission(s).
Can One Project/Initiative Be Considered for Multiple Awards?
You may nominate one project or initiative across numerous awards. Please note however, these submissions are likely to compete with one and other. You must submit separate entries for each award.
Are There Any Costs Involved in Making A Submission?
There are no costs involved in making a submission.
May I Submit More Than One Nomination?
The Digital Banker does not place a limit on the number of submissions per institution. Please be aware that multiple submissions by a single organisation for a single category will compete with each other. A separate submission is required for each category.
If I cannot Access The Judging Portal, May I Submit My Entries Via Email?
If your institution has firewall restrictions and you are unable to submit entries via our portal, you may request for the PDF questionnaire.
Contact Us
For further information or to request for the Submissions Guidelines, please contact The Digital Banker Awards Team at [email protected].