SUBMISSIONS DEADLINE: 7 June 2024 | SHORTLIST ANNOUNCEMENT: 28 June 2024
AWARDS GALA: 5 September 2024

About

The Global Cards & Payments Innovation Awards, organised by The Digital Banker, exist to honour and celebrate the world’s pre-eminent and groundbreaking payment service providers and payment technology companies that are transforming the global payments ecosystem.

The Digital Banker Awards are accolades of excellence and distinction, attributed to outstanding players; and provides unbiased and objective benchmarks for the global industry. The Global Cards & Payments Innovation Awards is the premier assessment program dedicated to recognising excellence in the use of technology by payment institutions worldwide. These awards celebrate the most cutting-edge payment service providers that have materially impacted and disrupted traditional payment architecture and frameworks, while dramatically driving payment modernisation efforts with the introduction of real-time payment infrastructures.

If you identify your organisation and/or professionals as industry leaders that are pushing boundaries and pioneering unsurpassed innovation across payments – we welcome you to send in your nominations.

2023 Awards Highlights

Global Payments Innovation Leaders' Symposium 2023

Why Nominate

As the financial services industry recovers from a challenging albeit fast evolving post- pandemic environment, new competitive pressures, reduced margins and operational challenges are emerging that are likely to shape both consumer and institutional payment experiences. Taking stock of the speed at which conventional payment models have been disrupted, traditional payment service providers are hard pressed to rethink their existing business models and adapt to a fast and seamless approach.

The shift towards instant, real-time payments has also necessitated banks to modernise their infrastructure as customers continually seek convenience, security and ease in conducting their various financial transactions. With the ensuing transition to ISO2022, integration of cross-border payment infrastructures and launch of domestic payment rails globally the payments landscape is poised for considerable change.

Now, more than ever, it is imperative that payment institutions deliver exceptional instant payment experiences through innovative business models and services or otherwise risk being disrupted.

Who can apply?

The Global Cards & Payments Innovation Awards program is open to all participants within the payment’s ecosystem. We invite nominations from banks, fintech/pay-tech, digital/e-Wallet providers, digital/e-Wallet platforms, payment providers, card issuers, international card schemes, acquirers, processors, 3rd party processors and eCommerce payment platforms.

Past Winners

Submission Guidelines

Request Submission Guidelines

Judges Past & Present

Judging Criteria

The Digital Banker - Global Payments Innovation Awards 2023 - Judging Criteria

Belief Statement

With co-judges from KPMG, EY, PWC, Deloitte, Forrester and other instrumental subject matter experts– endorsement for winners is globally acclaimed. They are also the world’s most authoritative and transparently judged private wealth awards.

Our judging process follows a numerical and quantitative methodology with specific weighting given to; digital innovation, digital ecosystems, customer experience, financial performance and leadership strategy.

Innovation
Weights 25%
Engagement
Weights 25%
Personalisation
Weights 25%
User Experience
Weights 25%

FAQs

Do I Have to Submit a Nomination?

All awards participants are required to submit nominations through The Digital Banker’s online submission portal. The portal is where you will find the questions that need to be answered in order to be considered in the current year’s program. Institutions will be unable to participate in our awards programs without a fully complete submission(s)

Can One Project/Initiative Be Considered for Multiple Awards?

You may nominate one project or initiative across numerous awards. Please note however, these submissions are likely to compete with one and other. You must submit separate entries for each award.

Are There Any Costs Involved in Making A Submission?

  • Application fees are USD250 per entry.
  • Early Bird: USD199 per entry for submissions before 7 May 2024.
    (9% GST is payable for Singapore-registered companies)

May I Submit More Than One Nomination?

The Digital Banker does not place a limit on the number of submissions per institution. Please be aware that multiple submissions by a single organisation for a single category will compete with each other. A separate submission is required for each category.

If I cannot Access The Judging Portal, May I submit My Entries Via Email?

If your institution has firewall restrictions and you are unable to submit entries via our portal, you may request for the PDF questionnaire.

For further information, please contact The Digital Banker Awards Team at [email protected].
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                The information you provide will be held on our database and may be used to keep you informed of our and our associate companies’ products and for selected third party mailings. Please tick the box if you would prefer not to be contacted for these purposes:

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                  The world’s preeminent Private Banks and Wealth Managers are demonstrating a committed drive in innovation, advisory, new products and services to meet the sophisticated needs of their clients.

                  COVID-19
                  Amid economic activity revival on the back of the Covid-19 vaccine program, organisations moving from business continuity plans to stable working environments, together with the slightest improvement in unemployment numbers, forced the world to adjust to new realities. Coming to terms with the “new normal”, global investors are now on the look-out for attractive and stable investment opportunities.

                  Needs of Private Wealth customers and families worldwide have drastically changed due to the pandemic and banks have had to accelerate efforts to deploy a multi-channel service strategy and safeguard clients’ businesses and wealth against negative impacts of economic uncertainly.

                  The Global Private Banking Innovation Awards will recognise the world’s best private banks, wealth managers and asset managers that are championing innovation across advisory, service, products, customer experience and more.

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