About
The Global Insurer is delighted to announce the nominations opening for the Global Insurance Innovation Awards to honour and celebrate the world’s preeminent insurance companies along with the contributions of distinguished leaders within the industry.
The Global Insurance Innovation Awards exist to recognize the most groundbreaking insurance companies and practitioners internationally.. To that end, The Global Insurer welcomes you to participate in the program to showcase how your institution has been leveraging innovation in maintaining life & non-life solutions through the delivery of superior product & service portfolios as fast changing and uncertain economic conditions coupled with new and emerging risks leave clients seeking enhanced protection solutions.
These awards are accolades of excellence and distinction, attributed to outstanding players – they provide objective benchmarks for the global and regional insurance industry. This program exists to celebrate the region’s most cutting-edge insurance service providers that are pioneering new standards and capabilities – those that are transforming the industry by setting new milestones by digitally transforming to deliver a consistent insurance experience to clients.
What's New This Year?
For the 2026 edition, we have introduced two forward looking categories that reflect the insurance industry’s evolving priorities – going beyond just product and technological innovation. The Responsible AI Awards seek to recognise insurers that are introducing ethical, transparent and well-governed AI into core operations. Complementing this, the Next-Gen & Emerging Risk Insurance Awards spotlight insurers that are developing solutions for new, emerging risks and thus shaping the future of protection. Together, these new additions signal that insurers are not only innovating, but also being responsible, strategic and forward-thinking.
Submissions Close In
2025 Awards Highlights
Why Nominate?
The global insurance industry is facing a rapidly changing risk landscape that is challenging its ability to offer desired protection and serve as a reliable safety net. This issue has grown more urgent as we navigate new challenges and opportunities amidst uncertain economic growth, geopolitical tensions, and a more cautious customer base. Innovation, adaptability and agility will continue to be key in sustaining insurance engagements as challenging operating conditions push the limits of providers worldwide in supporting both individual and institutional clients with quickly evolving risk profiles and exposures.
Insurance companies are increasingly adopting a proactive stance in transforming their operations to enhance their customer-focused business models. This involves leveraging emerging technologies like advanced analytics and automation to facilitate more relationship-oriented client interactions as well as undertaking strategic collaborations with Insurtech companies to innovate and enhance service delivery.
Who Can Apply?
The Global Insurance Innovation Awards is open to all institutions operating across the insurance landscape. We welcome submissions from Life and Non-Life Insurance providers, Reinsurers, Takaful operators, Insurtech companies and Technology Service providers.
If you identify your organisation as a leader that is pushing the boundaries through pioneering innovation, making the requisite investments in technology platforms, forming alliances with relevant ecosystem partners and providing holistic coverage solutions to elevate client engagement in the insurance industry, then we welcome you to send in your nominations.
Past Winners
- 2025
- 2024
Best Digital Insurance Company - Bulgaria
Winner
Best Underwriting Agency - Australia
Winner
Most Improved Insurance Company - Australia
Winner
Best Online Insurance Portal
Winner
Best Digital Transformation Program - Taiwan
Winner
Best Mobile Insurance App - Emma by AXA PH
Winner
Excellence in Digital Innovation - Switch
Winner
Best Digital Insurance Initiative - AI
Winner
Excellence in Digital Innovation - Institutional Investors
Winner
Best Mobile Insurance App
Winner
Excellence in Digital Innovation - By a Vendor
Winner
Excellence in Digital Innovation - Africa
Winner
Best Digital Transformation Program - Overall
Winner
Best Digital Insurance Initiative - Overall
Winner
Best Digital Insurance Initiative - India
Winner
Best Digital Insurance Sales Initiative
Highly Acclaimed
Best Digital Transformation Program - By a Vendor
Winner
Best Automated Advisory Service
Winner
Best Claims Management System
Winner
Best Technology Implementation
Winner
Best AI Initiative - By a Vendor
Winner
Best AI Initiative - Taiwan
Winner
Outstanding IT Transformation
Winner
Outstanding Customer Relations & Brand Engagement Initiative
Winner
Best Social Media Marketing Initiative
Winner
Claims Team of the Year
Winner
Client Servicing Team of the Year
Winner
Best CSR Initiative
Winner
Life Insurance of the Year - HNWI/UHNWI
Winner
Best Insurance Product – Overall
Winner
Best Life Insurance Company - Asia Pacific
Winner
Best Health & Wellness Offering
Winner
Outstanding Customer Service Innovation in Insurance - By a Vendor
Winner
Most Innovative Insurance Service Provider
Winner
Excellence in Claims Service Management
Winner
Outstanding Customer Service Innovation in Insurance
Winner
Best Automobile Insurance
Winner
Best Health Insurance Product in Kenya
Winner
Best Property & Casualty Insurance Product
Winner
Best Travel Insurance Product
Winner
Corporate Insurance Product of the Year
Winner
Life Insurance Product of the Year
Winner
Best Mobile Insurance App
Winner
Best Digital Transformation Program
Winner
Excellence in Digital Innovation
Winner
Best CSR Initiative
Winner
Best Insurance Company for Employee Experience
Winner
Best Organisational Change Management
Winner
Best B2B2C Insurance Initiative
Winner
Best B2B2C Insurance Initiative – Insurtech
Winner
Best Social Media Marketing Initiative
Winner
Outstanding Customer Relations & Brand Engagement Initiative
Winner
Excellence in Digital Innovation
Winner
Best Digital Insurance Company – Overall
Winner
Past and Present Judges
Olivia Jeavons
Senior Manager, Financial Services Strategy and Consulting
Accenture
Asad Ahmed
Managing Director
Alvarez & Marsal Middle East
Manfredi de'Mozzi
Senior Partner, EMEA head of SME Banking and Corporate Banking sectors and SEE head of Financial Services practice.
Bain & Company
Jeff Tijssen
Partner, London
Bain & Company
Zeeshan Khwaja
Partner
Kearney
Ben Kilpatrick
Partner, Banking & Capital Markets Consulting
KPMG Australia
Nick Cowell
Strategy Leader for Banking
Monitor Deloitte
Nontobeko Lubisi
Director: Financial Inclusion
Simon-Kucher
National Treasury (RSA)
Joshua Koh
Partner
Simon-Kucher
Corry Mccruden
Julien Crowe
Senior Director - AI Product, Practice, R&D and Partnerships
National Bank of Canada
Judges for Banks
Meet the industry experts evaluating the banks’ technological developments and achievements
Julien Crowe
Senior Director - AI Product, Practice, R&D and Partnerships
National Bank of Canada
Julien Crowe
Senior Director - AI Product, Practice, R&D and Partnerships
National Bank of Canada
Winners Case Study
Do I Have to Submit a Nomination?
All awards participants are required to submit nominations through The Digital Banker’s online submission portal. The portal is where you will find the questions that need to be answered in order to be considered in the current year’s program. Institutions will be unable to participate in our awards programs without a fully complete submission(s).