All 7-Eleven Stores in Malaysia Now Accept Alipay+, Bringing Total Merchant Coverage to Over 80,000 In the Country

KUALA LUMPUR, MALAYSIA, 26 June 2023 — Ant Group, the operator of Alipay+, a suite of global cross-border digital payment and marketing solutions, today announced the latest expansion of Alipay+ coverage to all 7-Eleven stores in Malaysia, enabled by Razer Merchant Services. Users of four leading Asian mobile wallets including AlipayHK (Hong Kong SAR), GCash (Philippines), Kakao Pay (South Korea) and TrueMoney (Thailand) can now seamlessly pay in 7-Eleven using their home mobile wallets.

Alipay, also an Alipay+ partner mobile wallet, has been accepted by Malaysian merchants since 2016.

“7-Eleven Malaysia is thrilled to enhance the traveller experience as tourists return to our beautiful country. By expanding Alipay+ coverage to all our stores, we are providing a seamless and convenient digital payment solution for visitors from around the world. As a key use case for tourism, our stores serve as a one-stop destination for travellers, offering a wide range of products, snacks, and essentials. We understand the importance of a seamless, digital in-store experience, and through this expansion, we aim to make every visit to 7-Eleven Malaysia a delightful and hassle-free experience for both local customers and international tourists,” said Chan Chee Weng, Assistant General Manager In-Store Services, 7-Eleven Malaysia.

The convenience factor of 7-Eleven Malaysia lies in its extensive network of stores. Currently, 7-Eleven Malaysia operates in numerous cities nationwide, offering a wide coverage and presence in urban areas, tourist hotspots, transportation hubs, and residential neighbourhoods. Beyond the typical convenience store offerings of snacks, beverages, and daily necessities, they also provide travel essentials such as travel-sized toiletries, phone chargers, travel adapters, and ready-to-eat meals. This comprehensive range of products ensures that travellers can find everything they need conveniently in one place, saving them time and effort during their trip.

Razer Merchant Services (RMS), the business-to-business solution of Razer Fintech is the acquiring partner to facilitate the integration of Alipay+ in over 2,400 7-Eleven stores in Malaysia.

“Razer Merchant Services strives to facilitate the digital transformation of Malaysian businesses through our partnership with Alipay+. Our collaboration deepens the close relationship with 7-Eleven and empowers 7-Eleven to tap into the vast opportunities of the digital economy by offering convenient payment for locals and tourists, enhancing the overall experience and driving growth,” said Lee Li Meng, CEO of Razer Fintech.

With the latest development and acceptance in 7-Eleven, Alipay+ is now integrated in more than 80,000 merchant touchpoints in Malaysia, including in popular travel destinations such as Klang Valley, Johor Bahru and Penang. These merchants comprise a wide range of industries such as retail, F&B and hospitality, including well-known local and international brands like Tealive, MyNEWS, Sephora, Watsons, Sports Direct and Duty-Free stores.

The acceptance of Alipay+ will offer Asian travellers a more convenient digital travel experience, and comes as Malaysia looks to welcome more tourists. In the 2023 Budget, RM250 million was allocated to promote the tourism sector1 and with expectations for a surge in tourist arrivals in the second half of 2023. Malaysia is targeting 16.1 million tourists in 2023, 60% more than the previous year2.

Dr. Cherry Huang, General Manager of Alipay+ Offline Merchant Services at Ant Group, said: “With growing coverage of Alipay+ in Malaysia, we’re connecting more Asian travellers to local merchants, helping to position Malaysia as a travel destination of choice and unlocking new opportunities for local businesses. As the leading convenience store, 7-Eleven is the ideal travel partner for tourists as they travel like a local around Malaysia and they can now enjoy a more digitally enhanced experience at these stores.”

“We will continue to enable more local merchants to integrate Alipay+ and promote a positive digital ecosystem between our partners, businesses and travellers.”

Introduced by Ant Group in 2020, Alipay+ aims to enable local businesses, especially small and medium-sized businesses, to process a wide range of mobile payment methods and reach over 1 billion regional and global consumers, through one-time integration and simple technical adaption. In addition to Malaysia, Alipay+ is also widely accepted in destinations including the Chinese mainland, Macao SAR, Singapore, Thailand, Japan, South Korea among others.

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About Alipay+

Alipay+ offers unified global mobile payment and marketing solutions that connect merchants with multiple e-wallets and payment methods from different countries and regions by collaborating with global partners. Consumers can conveniently use their preferred local payment methods while transacting seamlessly in a different market and be able to enjoy marketing offers by the merchants through Alipay+. Alipay+ is developed by Ant Group, the owner and operator of Alipay, one of the world’s leading digital open platforms.

About 7-Eleven Malaysia

7-Eleven Malaysia Holdings Berhad through its subsidiary 7-Eleven Malaysia Sdn. Bhd. is the owner and operator of 7-Eleven stores in Malaysia. Incorporated on 4 June 1984, 7-Eleven Malaysia has made its mark in the retailing scene and has been a prominent icon for over 39 years. 7-Eleven Malaysia is the pioneer and largest 24-hour standalone convenience store operator in Malaysia with over 2,400 outlets nationwide and serves more than 1 million customers daily. 7-Eleven stores can be found across bustling commercial districts to serene suburban residential compounds throughout Malaysia, from petrol stations and LRT stations to shopping malls and medical institutions. 7-Eleven is Always There For You. To learn more, please visit our website at www.7-eleven.com.my.

About Razer Fintech

Razer Fintech is the financial technology arm of Razer Inc. Established in April 2018, Razer Fintech has grown to become one of the largest O2O (offline to online) digital payment networks in emerging markets and has processed over billions of dollars in total payment value. Razer Fintech recorded a Total Payment Volume (TPV) of over US$6 billion for FY2022.

Razer Merchant Services (RMS), a leading B2B (business-to-business) solution encompasses:

  • RMS Online: Payment processing gateway supporting global scheme cards and over 110 payment methods, powering online payments for global and regional blue-chip merchants in SEA.
  • RMS Offline: SEA’s largest offline payment network of over 1 million physical acceptance points across SEA. RMS Offline also extends point-of-sale services (such as bill payments and telco reloads), cash over-counter services including fulfilment of e-commerce purchases, distribution of third-party point-of-sale activation (POSA) cards, and merchant acquiring services for third-party e-wallets.

1 The Star: Budget 2023: RM250mil to promote tourism ahead of Visit Malaysia 2025
2 Free Malaysia Today: Malaysia eyes late surge in tourist arrivals to meet 2023 target

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